Frequently Asked Questions
Everything you need to know about shopping with AK Galleria.
What is the standard delivery timeline for orders?
We typically deliver within 3-5 business days for domestic orders. International shipping times vary by location and will be calculated at checkout.
What is your return and exchange policy?
You can return or exchange any unworn item with original tags attached within 14 days of delivery. Please note that clearance items are final sale.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email and SMS containing a unique tracking number and a link to our courier partner's portal.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), Cash on Delivery (COD), and secure digital wallets like PayPal.
Are the products on AK Galleria authentic?
Yes, AK Galleria is an authorized retailer for all brands featured on our site. We guarantee 100% authenticity for every product sold.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend checking these measurements as sizing can vary between different international brands.